Better quality, better value · Malaysian canopy maker since 2002 WhatsApp 010 222 8662
Joo East logo JOO EAST
BM EN
WhatsApp Us
WARRANTY & SERVICES

We look after your canopy

Joo East canopies are built for daily use. When something needs fixing or replacing, we're at 11 locations to help.

OUR SERVICES

When your canopy needs help

Frame repairs

Bent legs, broken joints or a stuck frame. Bring it to any of our branches.

Canvas replacement

Faded or torn canvas? Replace it and keep your frame.

Spare parts

Spare parts are available at every branch, so your canopy stays in use.

Halfmoon canopy service

Folding halfmoon canopies are measured, made and installed by our own team, with after-sales service at our branches.

QUALITY GUARANTEE

Made to last

Every canopy is made with quality materials and neat workmanship, backed by a brand trusted since 2002. Our folding canopies are built to last over 2 years of daily use.

Warranty periods and terms depend on the product you buy. Keep your receipt, and WhatsApp us if anything goes wrong. We'll explain what is covered.

HOW TO GET SERVICE

3 easy steps

01

Take a photo

Take a photo of the damaged part, and find your receipt if you have it.

02

WhatsApp or visit

Send the photos to WhatsApp 010 222 8662, or bring your canopy straight to your nearest branch.

03

We check & repair

Our staff check your canopy and recommend the best way to fix it.

Any other questions?

WhatsApp us, or visit your nearest branch. We're happy to help.

WhatsApp 010 222 8662 Find a branch